Consumer Rights and Protection Laws

In this section we have tried to provide you with helpful information regarding your rights as a Consumer and the Israeli laws that protect those rights. If you have additional questions, please contact us.

• Exemplary Compensation 
   
• Leading a New Consumer Culture in Israel -New regulations granting cash refunds on products and services.
   
• Exemplary Penalties - Dead Man’s Family vs. HOT Cable Company
   
• The Service Technician’s Law 
   
• Dishonest Advertising - Vacation Reservations
   
• Travel Insurance and Unexpected Policy Exclusions
   
• Compensation for Damages Concerning the Latest Blunder of Israeli Aviation

Cell Phone Companies

• Citizens vs. the Cell Phone Companies
   
• Cellcom - Dishonest Deals; a True Case
   
• Protecting your Data: Keeping Your Numbers in Your Cellphone
   
• Disdain or Disregard (Pelephone)? A True Case
   
• New Regulations of the Ministry of Communications 
   
• Don`t Sweat the Small Stuff, Part 2 - Teaching the Cell Phone Company Manners!